Privacy Policy
Last Updated: 01.01.2025
1. Introduction
LuxeCarryMe.com (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled lawfully and transparently. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (luxecarryme.com) and purchase our high-quality products.
This policy applies to all users of our website and is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller & Contact Information
LuxeCarryMe.com is the data controller responsible for your personal data.
For any questions, concerns, or requests regarding your personal data, please contact us at:
Email: lu*********@***il.com
Postal Address: 2028 Renmin S Rd, Luohu District, Shenzhen, Guangdong Province, China
WhatsApp: +(44) 74 420 220 01
3. Information We Collect
a. Personal Information Provided by You
When you interact with our website, we may collect and process information that you voluntarily provide, including:
Contact Details: Name, address, phone number, and email address.
Billing Information: Payment details required to complete your purchase.
Account Information: If you create an account with us, information such as your username and password.
b. Information Collected Automatically
We may also automatically collect technical data when you visit our website, including:
Technical Data: IP address, browser type, device information, operating system, and browsing behavior.
Cookies and Similar Technologies: To track website usage and enhance your experience (see Section 9 for more details).
4. Legal Bases for Processing
We process your personal data based on the following legal grounds:
Contractual Necessity: To process and deliver your orders.
Consent: For marketing communications and use of cookies, where applicable. You have the right to withdraw your consent at any time.
Legal Obligation: To comply with legal requirements.
Legitimate Interests: For activities such as website improvement and fraud prevention, provided these interests do not override your data protection rights.
5. How We Use Your Information
Your personal data is used for the following purposes:
Order Processing and Fulfillment: To process your orders and deliver our products.
Customer Service: To manage inquiries, provide support, and resolve issues.
Marketing: To send you promotional materials and offers, but only with your explicit consent.
Website Analytics and Improvement: To analyze usage, improve our website functionality, and enhance user experience.
Legal Compliance and Security: To comply with legal obligations, enforce our terms, and protect against fraud or unauthorized use.
6. Sharing and Disclosure of Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties, but only when necessary for the following purposes:
Service Providers: With companies that provide services on our behalf (e.g., payment processing, website hosting, and analytics).
Legal Requirements: If required by law or in response to a valid legal request by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, where the recipient will be required to honor this Privacy Policy.
7. Data Security and Retention
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.
Retention Period: We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.
8. Your Rights Under the GDPR
Under the GDPR, you have several rights regarding your personal data:
Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You may request deletion of your personal data, subject to certain legal limitations.
Right to Restriction of Processing: You can request that we restrict the processing of your data under certain circumstances.
Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: You may object to the processing of your data, particularly for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact us at lu*********@***il.com. We will respond to your request within one month, in accordance with GDPR guidelines.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your website experience.
Types of Cookies: These may include functional cookies, analytics cookies, personalization cookies, and, where applicable, advertising cookies.
Managing Cookies: You can control and manage cookie settings through your browser. Disabling certain cookies may affect the functionality of our website.
10. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure that adequate safeguards are in place to protect your data in accordance with GDPR.
11. Policy Updates and Changes
We reserve the right to update this Privacy Policy at any time. Any significant changes will be communicated by updating the “Last updated” date at the top of this policy and, where appropriate, through direct notification (e.g., via email). Your continued use of our website after the updated policy is posted will constitute your acceptance of the changes.
12. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at:
Email: lu*********@***il.com
Postal Address: 2028 Renmin S Rd, Luohu District, Shenzhen, Guangdong Province, China
WhatsApp: +(44) 74 420 220 01
Thank you for trusting LuxeCarryMe.com with your personal data. We are committed to safeguarding your information and upholding your privacy rights.